VICARIOUS TRAUMA PADA RELAWAN BENCANA ALAM

The purpose of this study was to determine the symptoms of vicarious trauma and its impact in the lives of volunteers, the factors that cause vicarious trauma and expectations for volunteers and government agencies. This study used qualitative research method based on phenomenology as it can reveal the meaning of an event. Based on the analysis result through interviews and observation, showed that volunteers who returned from duty experience vicarious trauma as a result of interaction with multiple trauma victims. There are two main factors causing the occurrence of vicarious trauma on volunteers are internal factors and external factors. Internal factors include the characteristics (personality) and adversity that are owned by volunteers and how they performance it. External factors are type of victim, the social environment and work climate with all kinds of problems.