Integracija standardov vodenja v storitvenih organizacijah = Management Standards Integration in Service Providing Organizations

The purpose of the paper is to define key leadership models, to recognizeadvantages and benefits, and define influence factors of businesssuccess on leadership systems integration in service providing organizationsin Slovenia. We use quantitative research with frequent analysiscomplex questions to present and analyse some factors of leadershipstandards and build a new regression leadership model of organization.We have sent the questionnaire to 89 organizations, all withcertificate system of leadership quality iso 9001 from the field serviceproviding organizations in Slovenia – fields of banking and insurance,consulting and engineering organizations, trade organizations, publicmunicipal services, power distribution organizations and municipalities.The results of the research confirm that the factors of businesssuccess are related to the implementation of the appropriate standardsand leadership models. The results are intended for those larger organizations,which strive for business excellent performance improvementand corporate social responsibility (for example, model EFQM).