Quem Sabe Faz e Quem N o Sabe Compra Feito: Uma História Real sobre Sele o e Aquisi o de Software ERP

The first, and probably the major challenge of Enio, the new Information Technology Director of the university, was, in his own definition, the lack of information systems (IS) for his institution, mainly in administrative and human resources areas. In his understanding, there was a main IS in operation, supporting the academic area, but just for undergraduate courses and, moreover, what was expected was integration between distinct IS databases: "We had loose coupled systems and still remains such systems throughout the institution". Would be better to develop a new IS or purchase a ready one? Choosing to develop it, what would be the cost and effort? Once opting for the acquisition, how to find the most suitable supplier and IS product for the university? The discussion of these issues offers opportunity for increasing planning and diagnostic skills on the application of reference models for software selection and acquisition, through the description of steps undertaken by managers and directors in a context of major decisions. This theme has potential to promote relevant discussions on subjects such as "IS Management" and "Enterprise Applications" in Business Administration undergraduate and post-graduation courses, and Software Engineering subjects in Computer Science undergraduate courses.