全部 标题 作者
关键词 摘要

OALib Journal期刊
ISSN: 2333-9721
费用:99美元

查看量下载量

相关文章

更多...

Convers o do Conhecimento: uma Interven o na Gest o Universitária

Keywords: knowledge management , knowledge conversion , intervention.

Full-Text   Cite this paper   Add to My Lib

Abstract:

The objective of this study is to report the application of Nonaka and Takeuchi’s (2008) four modes of knowledge conversion on university management, specifically in the Secretary of Academic Administration (SAA) at the University of Brasilia (UnB). The SAA is responsible for academic monitoring of all UnB students, from enrollment to graduation, and also for the registration of diplomas from several other institutions of higher education (IHE) in the Federal District. Based on the literature on bureaucratic structure and dysfunctions, informal organizations and the spiral of knowledge, we developed an interview script, which was applied to the SAA employees. The result was the drafting of a manual for using the Diploma Registration System (SIDIP), either as a single file or as pages accessed via intranet. Thus, tacit knowledge became explicit, and enhanced the preservation of knowledge within the organization.

Full-Text

Contact Us

service@oalib.com

QQ:3279437679

WhatsApp +8615387084133