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Applying the Burke–Litwin model as a diagnostic framework for assessing organisational effectivenessKeywords: Burke–Litwin model of organisational performance and change , organisational diagnosis , organisational effectiveness , transactional factors , transformational factors Abstract: This exploratory study investigated the utility of the Burke–Litwin model as a diagnostic framework for assessing the factors affecting organisational effectiveness. The research setting consisted of an international company, with a population comprising representatives of more than 17 different nationalities. The purposive sampling method was used to involve employee participants (N = 147) in focus groups and executive managers (N = 11) in semi- structured probing interviews. The factors identified related to both the transformational and transactional dimensions of the Burke–Litwin model. The f ndings add to the existing literature on factors causing organisational effectiveness and ineffectiveness in cross-cultural organisational contexts. How to cite this article: Martins, N., & Coetzee, M. (2009). Applying the Burke–Litwin model as a diagnostic framework for assessing organisational effectiveness. SA Journal of Human Resource Management/ SA Tydskrif vir Menslikehulpbronbestuur, 7(1), Art. #177, 13 pages. DOI: 10.4102/sajhrm.v7i1.177
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