DEVELOPMENT OF A COMPETENCY APPRAISAL MODEL BASED ON INTRINSIC PERSONAL TRAITS FOR MAINTENANCE WORKERS

ENGLISH ABSTRACT: This paper provides an understanding of performance evaluation as a valuable tool in determining the strengths and weaknesses of a maintenance worker. The Maintenance Workforce Competency Model is introduced to embrace these key facets. In this paper, the development process of the model is presented as a tool to gauge or quantify the maintenance workforce’s competency, by considering their intrinsic personal traits. The developed model aims to represent the workforce’s competency level in carrying out their tasks, and whether or not they have performed their assigned tasks. AFRIKAANSE OPSOMMING: Hierdie artikel verskaf insig tot prestasie-evaluering as ’n nuttige metode om die sterk- en swakpunte van ’n instandhoudingswerker te bepaal. Die “Maintenance Workforce Competency Model” word aangewend om hierdie fasette te bepaal. Die proses wat gevolg is om die model te ontwikkel word voorgehou om sodoende die instandhoudingsarbeidsmag se bekwaamheid te kwantifiseer deur te kyk na die intrinsieke persoonlikheidseienskappe van die individue. Die model wat ontwikkel is poog om die arbeidsmag se vlak van bekwaamheid in die uitvoering van hulle pligte te bepaal en om vas te stel of hulle die aangewese pligte uitgevoer het al dan nie.