The Impact of Digital Administration (DA) on the Development of New ICT Skills within Moroccan Administrations

All studies and analysis highlight the importance given by the government, both developed countries as emerging markets to information and communication technologies (Aldrich and al, 2002). This strategic importance given to the roles of information and communication technologies is doubly justified: First, the economic sector where the information technology and communication is the largest source of job creation (Fang, 2002). Second, the transverse effect of these technologies by placing them as a major factor of structuring the economy (Chen, 2002). This study is a part of dealing with the consequences of the development of new professions and jobs related to information and communication technology within the Moroccan administrations. The results should inform and support public policy for training and qualification for the skills related to the integration and use of information technology and communication within the Moroccan government. Analysis of the results of the study show that in the Moroccan administrations, there are ten jobs that are heavily impacted by the introduction of information technologies and communication and which are: 1. Database Administrator, 2. Systems Administrator, 3. Security Officer, 4. Web administrator, 5. Project Manager, 6. Application Developer, 7. Architect Information System. (Newly created), 8. Data entry operator, 9.E-consultancy. (Newly created) 10 - Trainer. Besides the aspect related to the identification of jobs and trades mainly ICT, our various semi-structured interviews revealed the following: a- The process of integration ICT in the Moroccan administration can be characterized as hybrid. The use of external providers is observed in most cases. Individual projects ICT integrated address applications of automation built into mixed mode. b- The concept of e-government is at the begining stage. Based on the model of St. Amant (2003), we found that these integration projects are in the information phase and other phases are not yet started because of the non-implementation of projects and timeliness of outputs.