Occupational standards. User's perspective of banking sector

As the banking market is rapidly developing, Banca Comerciala Romana started a project of implementing occupational standard concept. Yet the project has successfully developed BCR privatization through BERD and IFC came out with changes that stopped the process of competence assessment and training based on occupational standards. The article presents BCR experience in this area, inclusively lessons learned, that may be used for similar initiatives.