Research on integrated service level agreements system architecture and application
面向服务的服务等级协议实现框架的研究

Research on OSS-oriented service level agreements was made in this paper. In order to realize the service process automation of OSS service management driven by service level agreements, on the basis of WfMC workflow reference model and service-oriented architecture, the service level agreements system architecture supporting workflow management was proposed. And by using BPEL of service oriented architecture, an application scenario instance of SLA system architecture was described.