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心理科学进展 2010
Trust in Organizations:Maintaining and Repair
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Abstract:
Trust in organizations can enhance inter-member communications,strengthen cohesion and increase work efficiency.However,trust violation and distrust cause the economic,emotional and social costs increased.Therefore,trust repair has become such an important issue that it is urgent need to solve.Trust repair is becoming a hot topic of research.Researches indicate that trust in organizations is a multi-level structure and a variety of variables from individual,interpersonal,and organizational level influent it...