Survey of Knowledge Management Dimensions and Creativity(a Case Study)

The present study is an attempt to investigate the effects of knowledge management in increasing the creativity of the employees who worked in west Azerbijan Water and Sewage Organization (WSO). Knowledge management based on Hicks Model constitutes the creation, storage, sharing and application of knowledge. The population of the study included 211 clerks and managers from among whom 136 individuals were selected using Kochrans and random sampling classification method. The data was collected using questionnaires with closed questions. The reliability of knowledge management questionnaire was estimated 0.80 and creativity questionnaire was estimated 0.90, using Cronbach α. The content validity of the questionnaires was confirmed by the university professors and experts. SPSS version 19 was used for data analysis (Pearson correlation coefficient and multivariable regression analysis). The results of the study show a significant relationship between the application of knowledge management and increasing the creativity of personnel. All the minor assumptions of the study were validated as well. In other words, the results show that there is a meaningful relationship between knowledge management dimensions and increasing creativity. Furthermore, the results of multivariable regression analysis show that the proposed model is statistically meaningful.