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Electronic Journal of Applied Statistical Analysis : Decision Support Systems and Services Evaluation

ISSN Print: 2037-3627

ISSN Online:

Website: http://siba-ese.unisalento.it/index.php/ejasa_dss

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Discrete choice models as a tool for transit service quality evaluation

Laura Eboli,Gabriella Mazzulla

Evaluating research activity: impact factor vs. research factor

Silvia Ferrini,Marco Paolo Tucci

Ranking services for students via preference elicitation at Padua university

Luigi Fabbris,Giovanna Boccuzzo,Cristiano Vanin

Cumulative correspondence analysis to improve the public train transport

Pasquale Sarnacchiaro,Antonello D'Ambra

A method for the evaluation of the peculiar lexicon significance

Flora Amato,Antonino Mazzeo,Sergio Scippacercola

The role of simple component analysis in the context of the exploratory methods. An healthcare services evaluation

Gabriella Milone

Measuring Job and Patient Satisfaction in presence of missing values: a case study with Interval Imputation

Paola Zuccolotto

The assessment of DIF on Rasch measures with an application to job satisfaction

Silvia Golia

Customer satisfaction within a large scale retail trading group: research design and control

Antonino Mario Oliveri,Franco Vaccina

EDITORIAL

Giuseppe Boari,Amjad D. Al-Nasser,Luigi D'Ambra,Enrico Ciavolino

Perceptions and satisfaction with dental healthcare: a case study

Paola Zuccolotto

Customer satisfaction and loyalty assessment by means structural equation models

Riccardo Di Nisio,Tonio Di Battista

Construction of the balanced scorecard by using structural equation models with latent variables

Giuseppe Boari,Gabriele Cantaluppi

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