this study, based on the model of positive behavior support, aims to identify how 40 primary school directors describe the process of development, application, and evaluation of educational strategies for pupils with behavioral problems. the results from a questionnaire indicated that 77.5% of the directors had pupils with behavioral problems. the most commonly used educational strategies of intervention were to speak with the child (13.3%) or with the parents (13.3%). the most common action for evaluation was observation of the child (27.6%). in general, the study verified that the strategies were employed informally and unsystematically. these findings indicate that research about the inclusion of children with behavioral problems is needed and challenge to rethink about the educators professional training.