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A qualidade da informa??o para a tomada de decis?o sob a perspectiva do sensemaking: uma amplia??o do campo

DOI: 10.1590/S0100-19652010000300006

Keywords: information quality, decision-making, sensemaking.

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Abstract:

the objective of this paper, from the sensemaking perspective proposed by weick (1995), to analyze the information quality used in the organizational decision-making process, suggesting a proposal to expand the techniques used to measure the quality of information. therefore, this paper: presents the concept of information and decision-making process; addresses the concepts of sensemaking and discusses the dimensions of measuring the quality of information - presenting the relationships between these dimensions and properties of sensemaking proposed by weick. finally, this paper suggests an agenda based on the approach proposed for use in empirical research and for in-depth analysis of the application of this relationship.

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