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- 2019
A Retrospective Review of Physician-related Patient Complaints from a Tertiary Pediatric HospitalDOI: 10.1097/pq9.0000000000000136 Abstract: Trends in patient concerns can identify systematic problems in health care delivery that may not be detected when addressing individual concerns. It can be difficult identifying trends without using a standardized taxonomy. The study objectives were to describe patient complaints from a tertiary care pediatric hospital and categorize them using a standardized complaint taxonomy
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