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The Digital Revolution and the Organization of Work: Contemporary Management Techniques

DOI: 10.4236/aasoci.2018.83013, PP. 212-232

Keywords: Digitalization, Technological Progress, Autonomy, Intrinsic Motivation

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Viewed from a global perspective, the digital revolution affects organizations as well as individuals. For present purposes, the digital revolution refers to the transformation process of analog data into a digital format. The key driver behind this process seems to be the technological progress in particular within the information and telecommunication industry. To ensure both productive and attractive jobs during times of rapid change, an efficient allocation of work gains in importance. Nonetheless, owing to the strong trend towards digitalization, a window of opportunity for flexible solutions at company level opens. Before this backdrop, the paper addresses in particular the area of knowledge- and project-based work within the service sector. By doing so, the paper attempts to set out where the technological forces and trends are leading the organization of work and what the contemporary management can do to better adapt to this development. To do so, an interdisciplinary research approach is followed, including aspects from labor economics, occupational psychology and business administration. Finally, the investigation identifies concrete management techniques to provide proper tools to meet the demands of modern workplaces.


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