All Title Author
Keywords Abstract


Social Business Transformation through Gamification

DOI: 10.5121/ijmit.2013.5302

Full-Text   Cite this paper   Add to My Lib

Abstract:

Being an emerging business practice, gamification is going to the mainstream to enable and transform social business initiatives across enterprises. With the consistent focus on customer behavior and experience, there is a paradigm shift in thinking about how Gamification and Social initiatives together help to increase the engagement level of knowledge worker, yielding better business results. Business scenarios for gamification are wide spread ranging from customer service and support to communities and collaboration. The Paper discusses the characteristics & mechanism to learn from games that are important for businesses to understand and apply. It also gives insights on gamification trends, real-world business challenges and also describes on how game thinking can revolutionize the business and create an engaging experience.

Full-Text

comments powered by Disqus

Contact Us

service@oalib.com

QQ:3279437679

微信:OALib Journal