Objective: to reflect on the factors of satisfaction at work among health personnel who work in the Family Health Strategy (FHS). Method: it is a bibliographical research whose sources of information were scientific articles in the databases LILACS, SciELO, BVS and Bibliomed, and books. Results: in the FHS the quality of health services is a result of various factors is the result of various factors which are of both the definition and analysis of problems in assessing the degree of involvement of professionals with technical standards, and the humanities. The main factors of satisfaction at work are related to adequate compensation, good interpersonal relationships, enhancement of production, responsibilities and practices. Final considerations: if the teams responsible for the actions of health and managers work together, democratizing solutions, leaving policy issues to one side there will be changes in the program, making it and giving quality service to the user and the professional working conditions.