It is generally accepted that employee commitment has an impact on the overall functioning of organisations. Therefore, the primary aim of this qualitative explorative study is to detect and describe views of a group of employees at a local Johannesburg retail organisation regarding employee turnover and retention in the organisation. Relevant theoretical key concepts and views of scholars are carefully integrated and described briefly. Qualitative methods were used to collect and analyse the data. The research findings are explicitly outlined and linked to the existing literature on organisational commitment. The article is concluded with some recommendations.