消费者权益保护法在网络购物中的应用
Application of Consumer Rights Protection Law in Online Shopping

随着信息技术的飞速发展，网络购物已成为一种流行的消费方式。然而，网络购物的虚拟性和跨地域性等特点，给消费者权益保护带来了诸多挑战。本文探讨了消费者权益保护法在网络购物中的应用，分析了网络购物中消费者权益保护所面临的问题，如虚假宣传、商品质量不达标、延迟履行和消费者隐私权侵害等。针对这些问题，本文提出了完善消费者权益保护法律体系、建立健全网上交易信用体系等对策。同时，本文也强调了加强执法队伍建设和提高消费者自我保护意识的重要性。通过这些措施，可以更好地保障网络购物中消费者的合法权益，促进电子商务的健康发展。本文的研究对于推动网络购物消费者权益保护具有重要的理论和实践意义。
With the rapid development of information technology, online shopping has become a popular consumption mode. However, the virtual and cross-regional characteristics of online shopping bring many challenges to the protection of consumers’ rights and interests. This paper discusses the application of the protection law of consumer rights and interests in online shopping, and analyzes the problems faced by the protection of consumer rights and interests in online shopping, such as false publicity, substandard product quality, delayed implementation and infringement of consumer privacy. In view of these problems, this paper puts forward countermeasures such as perfecting the legal system of consumer rights protection and establishing and perfecting the credit system of online transactions. At the same time, this paper also emphasizes the importance of strengthening the construction of law enforcement teams and improving consumers’ self-protection awareness. Through these measures, the legitimate rights and interests of consumers in online shopping can be better protected and the healthy development of e-commerce can be promoted. The research of this paper has important theoretical and practical significance for promoting the protection of consumers’ rights and interests in online shopping.