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公共服务中的合作生产：文献评述与研究展望
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Abstract:
近年来，合作生产理论引起了国内外学者的广泛关注，无论是理论层面还是实践层面都产生了重要的影响，成为了公共服务未来发展的一个重要理论依据。文章在系统梳理国内外相关文献的基础上进一步界定了公共服务中合作生产的概念，并阐述了合作生产研究随公共行政范式转换的演进。研究从个体层面、公共组织层面、社会环境层面三个层面对它的影响因素进行了分析，在此基础之上，文章梳理了国内外学者对于合作生产方式的类型和维度划分。同时，文章还探讨了公共服务的合作生产绩效衡量的内容、评估模式以及绩效影响因素，为合作生产的绩效评估提供了理论支持。值得注意的是，合作生产在公共服务中发挥正向效应的同时，也存在阴暗面。未来研究应该加强中国情景下公共服务合作生产的本土化研究，进一步明晰合作生产的概念内涵，拓展其在实际应用中的领域，并深入探究合作生产的动机以及更加科学、合理的绩效衡量方式。
In recent years, the theory of cooperative production has attracted extensive attention from scholars at home and abroad, and has had an important impact both on the theoretical level and the practical level, becoming an important theoretical basis for the future development of public services. This paper further defines the concept of cooperative production in public services based on a systematic review of relevant literature at home and abroad, and describes the evolution of cooperative production research with the paradigm shift of public administration. The study analyzes its influencing factors from three levels: individual level, public organization level, and social environment level, on the basis of which, this paper combs through the types and dimensions of cooperative production approaches by scholars at home and abroad. At the same time, this paper also discusses the content, assessment mode and performance influencing factors of cooperative production performance measurement of public services, which provides theoretical support for the performance assessment of cooperative production. It is worth noting that while cooperative production has a positive effect on public services, there is also a dark side. Future research should strengthen the localization of cooperative production in public services in the Chinese context, further clarify the conceptual connotation of cooperative production, expand its areas of practical application, and explore the motivation of cooperative production and a more scientific and reasonable way of performance measurement.
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