The prime purpose of this research has been to identify and highlight the issues, challenges, and problems faced by educational institutions in carrying out their academic activities during forced lockdowns attributable to the COVID-19 outbreak. A systematic literature review of scholarly papers mined from the ProQuest and ScienceDirect databases using David & Haan’s (2003) methodology has been conducted. While appealing to the Technology-Organization-Environment framework, we have identified many technological, organizational, and environmental factors affecting E-Learning platforms’ prosperous adoption and implementation to fight the issues, challenges, and problems emanating from the global pandemic. Besides, several remedies have been identified and proposed that could enable higher education institutions to deal with all such challenges. Besides expanding our understanding of the dynamics of institutional adoption in HEI, the paper offers some helpful practical implications that could be instrumental in enabling an effective adaptive response to the disruptions caused by global pandemics, which always have a significant chance to recur in the future.
References
[1]
Aboagye, E., Yawson, J. A., & Appiah, K. N. (2020). COVID-19 and E-Learning: The Challenges of Students in Tertiary Institutions. Social Education Research, 2, 1-8. https://doi.org/10.37256/ser.212021422
[2]
Aljawarneh, S. A. (2020). Reviewing and Exploring Innovative Ubiquitous Learning Tools in Higher Education. Journal of Computing in Higher Education, 32, 57-73. https://doi.org/10.1007/s12528-019-09207-0
[3]
Amanchukwu, R. N., Stanley, G. J., & Ololube, N. P. (2015). A Review of Leadership Theories, Principles and Styles and Their Relevance to Educational Management. Management, 5, 6-14.
[4]
Apiola, M., Lokkila, E., & Laakso, M. (2019). Digital Learning Approaches in an Intermediate-Level Computer Science Course. The International Journal of Information and Learning Technology, 36, 467-484. https://doi.org/10.1108/ijilt-06-2018-0079
[5]
Badghish, S., Ali, I., Ali, M., Yaqub, M. Z., & Dhir, A. (2022). How Socio-Cultural Transition Helps to Improve Entrepreneurial Intentions among Women? Journal of Intellectual Capital, 24, 900-928. https://doi.org/10.1108/jic-06-2021-0158
[6]
Badghish, S., Yaqub, M. Z., Ali, I., Ali, M., & Malik, A. (2024). The Instrumentality of Teaching Pedagogies in Maturing Entrepreneurial Intentions among Women Entrepreneurs in Saudi Arabia. International Journal of Business Performance Management, 25, 25-49. https://doi.org/10.1504/ijbpm.2024.135149
[7]
Baker, E. W., Al-Gahtani, S., & Hubona, G. S. (2011). Cultural Impacts on Acceptance and Adoption of Information Technology in a Developing Country. In F. B. Tan (ed.), International Comparisons of Information Communication Technologies: Advancing Applications: Advancing Applications (pp. 54-77). IGI Global.
[8]
Bao, W. (2020). COVID-19 and Online Teaching in Higher Education: A Case Study of Peking University. Human Behavior and Emerging Technologies, 2, 113-115. https://doi.org/10.1002/hbe2.191
[9]
Barteit, S., Guzek, D., Jahn, A., Bärnighausen, T., Jorge, M. M., & Neuhann, F. (2020). Evaluation of E-Learning for Medical Education in Low-and Middle-Income Countries: A Systematic Review. Computers & Education, 145, Article ID: 103726. https://doi.org/10.1016/j.compedu.2019.103726
[10]
Basilaia, G., & Kvavadze, D. (2020). Transition to Online Education in Schools during a Sars-Cov-2 Coronavirus (COVID-19) Pandemic in Georgia. Pedagogical Research, 5, Article No. em0060. https://doi.org/10.29333/pr/7937
[11]
Batubara, B. M. (2021). The Problems of the World of Education in the Middle of the Covid-19 Pandemic. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4, 450-457. https://doi.org/10.33258/birci.v4i1.1626
[12]
Berghaus, S., & Back, A. (2016). Stages in Digital Business Transformation: Results of an Empirical Maturity Study. https://aisel.aisnet.org/mcis2016/22
[13]
Blundell, R., Costa Dias, M., Joyce, R., & Xu, X. (2020). COVID-19 and Inequalities. Fiscal Studies, 41, 291-319. https://doi.org/10.1111/1475-5890.12232
[14]
Chakraborty, A., & Kar, A. K. (2021). How Did COVID-19 Impact Working Professionals—A Typology of Impacts Focused on Education Sector. The International Journal of Information and Learning Technology, 38, 273-282. https://doi.org/10.1108/ijilt-06-2020-0125
[15]
Chau, P. Y. K., & Tam, K. Y. (1997). Factors Affecting the Adoption of Open Systems: An Exploratory Study. MIS Quarterly, 21, 1-24. https://doi.org/10.2307/249740
[16]
Chatterjee, S., & Bhattacharjee, K. K. (2020). Adoption of Artificial Intelligence in Higher Education: A Quantitative Analysis Using Structural Equation Modelling. Education and Information Technologies, 25, 3443-3463. https://doi.org/10.1007/s10639-020-10159-7
[17]
Cheung, C. M. K., Chiu, P., & Lee, M. K. O. (2011). Online Social Networks: Why Do Students Use Facebook? Computers in Human Behavior, 27, 1337-1343. https://doi.org/10.1016/j.chb.2010.07.028
[18]
David, R. J., & Han, S. (2003). A Systematic Assessment of the Empirical Support for Transaction Cost Economics. Strategic Management Journal, 25, 39-58. https://doi.org/10.1002/smj.359
[19]
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13, 319-340. https://doi.org/10.2307/249008
[20]
Doll, W. J., Hendrickson, A., & Deng, X. (1998). Using Davis’s Perceived Usefulness and Ease-of-Use Instruments for Decision Making: A Confirmatory and Multigroup Invariance Analysis. Decision Sciences, 29, 839-869. https://doi.org/10.1111/j.1540-5915.1998.tb00879.x
[21]
Donitsa-Schmidt, S., & Ramot, R. (2020). Opportunities and Challenges: Teacher Education in Israel in the Covid-19 Pandemic. Journal of Education for Teaching, 46, 586-595. https://doi.org/10.1080/02607476.2020.1799708
[22]
Education Commission (2021). Save Our Future White Paper: Averting an Education Catastrophe for the World’s Children. https://saveourfuture.world/wp-content/uploads/2020/10/Averting-an-Education-Catastrophe-for-the-Worlds-Children_SOF_White-Paper.pdf
[23]
Emon, E. K. H., Alif, A. R., & Islam, M. S. (2020). Impact of COVID-19 on the Institutional Education System and Its Associated Students in Bangladesh. Asian Journal of Education and Social Studies, 11, 34-46. https://doi.org/10.9734/ajess/2020/v11i230288
[24]
Fissi, S., Romolini, A., Gori, E., & Contri, M. (2021). The Path toward a Sustainable Green University: The Case of the University of Florence. Journal of Cleaner Production, 279, Article ID: 123655. https://doi.org/10.1016/j.jclepro.2020.123655
[25]
Gaebel, M., Kupriyanova, V., Morais, R., & Colucci, E. (2014). E-Learning in European Higher Education Institutions: Results of a Mapping Survey Conducted in October-December 2013. European University Association.
[26]
Gautam, P. (2020). Advantages and Disadvantages of Online Learning. E-Learning Industry. https://elearningindustry.com/advantages-and-disadvantages-online-learning
[27]
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge Management: An Organizational Capabilities Perspective. Journal of Management Information Systems, 18, 185-214. https://doi.org/10.1080/07421222.2001.11045669
[28]
Goldschmidt, K. (2020). The COVID-19 Pandemic: Technology Use to Support the Wellbeing of Children. Journal of Pediatric Nursing, 53, 88-90. https://doi.org/10.1016/j.pedn.2020.04.013
[29]
Goyal, S. (2012). E-learning: Future of Education. Journal of Education and Learning, 6, 239-242. https://doi.org/10.11591/edulearn.v6i4.168
[30]
Harandi, S. R. (2015). Effects of E-Learning on Students’ Motivation. Procedia—Social and Behavioral Sciences, 181, 423-430. https://doi.org/10.1016/j.sbspro.2015.04.905
[31]
Hendrickson, A. R., Massey, P. D., & Cronan, T. P. (1993). On the Test-Retest Reliability of Perceived Usefulness and Perceived Ease of Use Scales. MIS Quarterly, 17, 227-230. https://doi.org/10.2307/249803
[32]
Jethro, O. O., Grace, A. M., & Thomas, A. K. (2012). E-Learning and Its Effects on Teaching and Learning in a Global Age. International Journal of Academic Research in Business and Social Sciences, 2, 203-210.
[33]
Kang, B. (2021). How the COVID-19 Pandemic Is Reshaping the Education Service. The Future of Service Post-COVID-19 Pandemic, 1, 15-36.
[34]
Kaplan, A. M., & Haenlein, M. (2010). Users of the World, Unite! the Challenges and Opportunities of Social Media. Business Horizons, 53, 59-68. https://doi.org/10.1016/j.bushor.2009.09.003
[35]
Kohlscheen, E., Mojon, B., & Rees, D. (2020). The Macroeconomic Spillover Effects of the Pandemic on the Global Economy. BIS Bulletin, No. 4. https://doi.org/10.2139/ssrn.3569554
[36]
Korhan, O., & Ersoy, M. (2015). Usability and Functionality Factors of the Social Network Site Application Users from the Perspective of Uses and Gratification Theory. Quality & Quantity, 50, 1799-1816. https://doi.org/10.1007/s11135-015-0236-7
[37]
Kwayu, S., Abubakre, M., & Lal, B. (2021). The Influence of Informal Social Media Practices on Knowledge Sharing and Work Processes within Organizations. International Journal of Information Management, 58, Article ID: 102280. https://doi.org/10.1016/j.ijinfomgt.2020.102280
[38]
Lara, J. A., Aljawarneh, S., & Pamplona, S. (2019). Special Issue on the Current Trends in E-Learning Assessment. Journal of Computing in Higher Education, 32, 1-8. https://doi.org/10.1007/s12528-019-09235-w
[39]
Lee, A. (2020). Wuhan Novel Coronavirus (COVID-19): Why Global Control Is Challenging? Public Health, 179, A1-A2. https://doi.org/10.1016/j.puhe.2020.02.001
[40]
Lee, H. (2017). Knowledge Management Enablers and Process in Hospital Organizations. Osong Public Health and Research Perspectives, 8, 26-33. https://doi.org/10.24171/j.phrp.2017.8.1.04
[41]
Lin, H. (2007). Knowledge Sharing and Firm Innovation Capability: An Empirical Study. International Journal of Manpower, 28, 315-332. https://doi.org/10.1108/01437720710755272
[42]
Lindqvist, M. H. (2019). Talking about Digital Textbooks: The Teacher Perspective. The International Journal of Information and Learning Technology, 36, 254-265. https://doi.org/10.1108/ijilt-11-2018-0132
[43]
Lizcano, D., Lara, J. A., White, B., & Aljawarneh, S. (2019). Blockchain-based Approach to Create a Model of Trust in Open and Ubiquitous Higher Education. Journal of Computing in Higher Education, 32, 109-134. https://doi.org/10.1007/s12528-019-09209-y
[44]
Maatuk, A. M., Elberkawi, E. K., Aljawarneh, S., Rashaideh, H., & Alharbi, H. (2021). The COVID-19 Pandemic and E-Learning: Challenges and Opportunities from the Perspective of Students and Instructors. Journal of Computing in Higher Education, 34, 21-38. https://doi.org/10.1007/s12528-021-09274-2
[45]
McAfee, A. P. (2006). Enterprise 2.0: The Dawn of Emergent Collaboration. IEEE Engineering Management Review, 34, 38-38. https://doi.org/10.1109/emr.2006.261380
[46]
Mukhtar, K., Javed, K., Arooj, M., & Sethi, A. (2020). Advantages, Limitations and Recommendations for Online Learning during COVID-19 Pandemic Era. Pakistan Journal of Medical Sciences, 36, S27-S31. https://doi.org/10.12669/pjms.36.covid19-s4.2785
[47]
Nguyen, T. (2020). Four-Dimensional Model: A Literature Review in Online Organisational Knowledge Sharing. VINE Journal of Information and Knowledge Management Systems, 51, 109-138. https://doi.org/10.1108/vjikms-05-2019-0077
[48]
Nicola, M., Alsafi, Z., Sohrabi, C., Kerwan, A., Al-Jabir, A., Iosifidis, C. et al. (2020). The Socio-Economic Implications of the Coronavirus Pandemic (COVID-19): A Review. International Journal of Surgery, 78, 185-193. https://doi.org/10.1016/j.ijsu.2020.04.018
[49]
Paroutis, S., & Al Saleh, A. (2009). Determinants of Knowledge Sharing Using Web 2.0 Technologies. Journal of Knowledge Management, 13, 52-63. https://doi.org/10.1108/13673270910971824
[50]
Radha, R., Mahalakshmi, K., Kumar, V. S., & Saravanakumar, A. R. (2020). E-Learning during Lockdown of Covid-19 Pandemic: A Global Perspective. International Journal of Control and Automation, 13, 1088-1099.
[51]
Raju, V. (2021). Implementing Flexible Systems in Doctoral Viva Defense through Virtual Mechanism. Global Journal of Flexible Systems Management, 22, 127-139. https://doi.org/10.1007/s40171-021-00264-y
[52]
Reuge, N., Jenkins, R., Brossard, M., Soobrayan, B., Mizunoya, S., Ackers, J. et al. (2021). Education Response to COVID 19 Pandemic, a Special Issue Proposed by UNICEF: Editorial Review. International Journal of Educational Development, 87, Article ID: 102485. https://doi.org/10.1016/j.ijedudev.2021.102485
[53]
Rogers, E. M. (2003). Diffusion of Innovations. Free Press.
[54]
Singh, B., & Singh, R. (2020). Nursing Education during COVID-19 Pandemic: Way Forward for Teaching Hospitals in Nepal. Europasian Journal of Medical Sciences, 2, 24-27. https://doi.org/10.46405/ejms.v2i2.126
[55]
Somayeh, M., Dehghani, M., Mozaffari, F., Ghasemnegad, S. M., Hakimi, H., & Samaneh, B. (2016). The Effectiveness of E-Learning in Learning: A Review of the Literature. International Journal of Medical Research & Health Sciences, 5, 86-91.
[56]
Tadesse, T., Gillies, R. M., & Campbell, C. (2018). Assessing the Dimensionality and Educational Impacts of Integrated ICT Literacy in the Higher Education Context. Australasian Journal of Educational Technology, 34, 88-101. https://doi.org/10.14742/ajet.2957
[57]
Tamrat, W. (2020). Enduring the Impacts of COVID-19: Experiences of the Private Higher Education Sector in Ethiopia. Studies in Higher Education, 46, 59-74. https://doi.org/10.1080/03075079.2020.1859690
[58]
Thong, J. Y. L., Hong, W., & Tam, K. (2002). Understanding User Acceptance of Digital Libraries: What Are the Roles of Interface Characteristics, Organizational Context, and Individual Differences? International Journal of Human-Computer Studies, 57, 215-242. https://doi.org/10.1016/s1071-5819(02)91024-4
[59]
Tornatzky, L. G., & Fleischer, M. (1990). The Processes of Technological Innovation. Lexington Books.
[60]
Waldron, A., Adams, V., Allan, J., Arnell, A., Asner, G., Atkinson, S., Baccini, A., Baillie, J. et al. (2020). Protecting 30% of the Planet for Nature: Costs, Benefits and Economic Implications. Campaign for Nature
[61]
Wallace, L. G., & Sheetz, S. D. (2014). The Adoption of Software Measures: A Technology Acceptance Model (TAM) Perspective. Information & Management, 51, 249-259. https://doi.org/10.1016/j.im.2013.12.003
[62]
Yaqub, M. Z., & Alsabban, A. (2023a). Knowledge Sharing through Social Media Platforms in the Silicon Age. Sustainability, 15, Article 6765. https://doi.org/10.3390/su15086765
[63]
Yaqub, M. Z., & Alsabban, A. (2023b). Industry-4.0-Enabled Digital Transformation: Prospects, Instruments, Challenges, and Implications for Business Strategies. Sustainability, 15, Article 8553. https://doi.org/10.3390/su15118553
[64]
Yaqub, M., & Alkahtani, A. H. M. (2015). Strategic Management of Higher Education in Developing Countries: A Prescriptive Approach. European Journal of Economics, Finance and Administrative Sciences, 76, 130-136.
[65]
Yengin, I., Karahoca, A., & Karahoca, D. (2011). E-learning Success Model for Instructors’ Satisfactions in Perspective of Interaction and Usability Outcomes. Procedia Computer Science, 3, 1396-1403. https://doi.org/10.1016/j.procs.2011.01.021
[66]
Zott, C., & Amit, R. (2017). Business Model Innovation: How to Create Value in a Digital World. NIM Marketing Intelligence Review, 9, 18-23. https://doi.org/10.1515/gfkmir-2017-0003
