|
|
数字化情境下工程项目沟通网络的结构特征——基于邮件数据的实证研究
|
Abstract:
工程项目的成功与项目参与主体间的有效沟通密切相关，面对新型数字化技术对主体沟通需求及方式的影响，刻画新情境下的工程项目沟通网络内在结构及机制具有重要理论及实践意义。基于工程项目邮件沟通纵向数据及社会网络分析方法，分别从跨阶段、跨主体比较视角对工程项目沟通网络的结构特征进行实证刻画，比较项目不同阶段、不同参与主体的沟通网络结构，定量识别相关因素对入度中心性、出度中心性、接近中心性、中介中心性等影响。研究成果有助于揭示数字化情境下工程项目沟通结构的复杂自组织特征，为沟通网络结构优化提供启示。
Effective communication among project participants is essential to the success of a project. Facing the impact of new digital technology on the communication needs and methods of the participants, it is of great theoretical and practical significance to describe the internal structure and mechanism of the project communication network in the new context. Based on the longitudinal data of email communication of a project and social network analysis method, the structural characteristics of the project communication network are empirically portrayed from the perspective of cross-stage and cross-participant comparison, the structures of the communication network of different stages and different participants of the project are compared, and the impact of relevant factors on degree centrality, indegree centrality, outdegree centrality, closeness centrality, betweenness centrality, etc. is quantitatively identified. The research results are helpful to reveal the complex self-organization characteristics of the communication structure of construction projects in the digital context, and provide inspiration for the optimization of the communication network structure.
| [1] | Thomas, S.R., et al. (1998) Critical Communications Variables. Journal of Construction Engineering and Management, 124, 58-66. https://doi.org/10.1061/(ASCE)0733-9364(1998)124:1(58) |
| [2] | Zheng, X., et al. (2016) Review of the Application of Social Network Analysis (SNA) in Construction Project Management Research. International Journal of Project Management, 34, 1214-1225.
https://doi.org/10.1016/j.ijproman.2016.06.005 |
| [3] | Wen, Q. and Qiang, M.S. (2016) Coordination and Knowledge Sharing in Construction Project-Based Organization: A Longitudinal Structural Equation Model Analysis. Automation in Construction, 72, 309-320.
https://doi.org/10.1016/j.autcon.2016.06.002 |
| [4] | 余雯婷, 李希胜. 基于BIM技术的建筑设施管理信息提取与应用[J]. 土木工程与管理学报, 2016, 33(1): 85-89. |
| [5] | Winch, G.M. (2009) Managing Construction Projects. John Wiley & Sons, Hoboken. |
| [6] | 陈桂香, 李明月. 社会网络视角下基于BIM的复杂工程组织沟通网络[J]. 土木工程与管理学报, 2019, 36(5): 13-18. |
| [7] | Pryke, S., et al. (2018) Self-Organizing Networks in Complex Infrastructure Projects. Project Management Journal, 49, 18-41. https://doi.org/10.1177/875697281804900202 |
| [8] | Bresnahan, T.F., Brynjolfsson, E. and Hitt, L.M. (2002) Information Technology, Workplace Organization, and the Demand for Skilled Labor: Firm-Level Evidence. The Quarterly Journal of Economics, 117, 37.
https://doi.org/10.1162/003355302753399526 |
| [9] | Pandit, B., et al. (2018) Fostering Safety Communication among Construction Workers: Role of Safety Climate and Crew-Level Cohesion. International Journal of Environmental Research and Public Health, 16, 71.
https://doi.org/10.3390/ijerph16010071 |
| [10] | Xie, C., et al. (2010) A Case Study of Multi-Team Communications in Construction Design under Supply Chain Partnering. Supply Chain Management: An International Journal, 15, 363-370.
https://doi.org/10.1108/13598541011068279 |
| [11] | Sundararajan, A., et al. (2013) Research Commentary—Information in Digital, Economic, and Social Networks. Information Systems Research, 24, 883-905. https://doi.org/10.1287/isre.1120.0472 |
| [12] | Bernard, H.R., Killworth, P. and Sailer, L. (1981) Summary of Research on Informant Accuracy in Network Data and the Reverse Small World Problem. Connections, 4, 11-25. |
| [13] | Wen, Q., et al. (2019) Finding Top Performers through Email Patterns Analysis. Journal of Information Science, 46, 508-527. https://doi.org/10.1177/0165551519849519 |
| [14] | Chinowsky, P. and Taylor, J.E. (2012) Networks in Engineering: An Emerging Approach to Project Organization Studies. Engineering Project Organization Journal, 2, 15-26. https://doi.org/10.1080/21573727.2011.635647 |
| [15] | Park, S., et al. (2020) Understanding Work Teams from a Network Perspective: A Review and Future Research Directions. Journal of Management, 46, 1002-1028. https://doi.org/10.1177/0149206320901573 |
| [16] | Hossain, L. and Wu, A. (2009) Communications Network Centrality Correlates to Organisational Coordination. International Journal of Project Management, 27, 795-811. https://doi.org/10.1016/j.ijproman.2009.02.003 |
| [17] | Park, H., et al. (2011) Social Network Analysis of Collaborative Ventures for Overseas Construction Projects. Journal of Construction Engineering and Management, 137, 344-355. https://doi.org/10.1061/(ASCE)CO.1943-7862.0000301 |
| [18] | Liu, Y., et al. (2022) What Leads to the High Capital Cost of Prefabricated Construction in China: Perspectives of Stakeholders. Engineering, Construction and Architectural Management.
https://doi.org/10.1108/ECAM-06-2021-0538 |
| [19] | Wang, X.M., He, N.J. and Li, X.K. (2022) Social Network Analysis of the Construction Community in the Anti-Epidemic Emergency Project: A Case Study of Wuhan Huoshenshan Hospital, China. Engineering, Construction and Architectural Management. https://doi.org/10.1108/ECAM-08-2021-0724 |
| [20] | Senaratne, S. and Ruwanpura, M. (2015) Communication in Construction: A Management Perspective through Case Studies in Sri Lanka. Architectural Engineering and Design Management, 12, 3-18.
https://doi.org/10.1080/17452007.2015.1056721 |
| [21] | Zhang, L.M. and Ashuri, B. (2018) BIM Log Mining: Discovering Social Networks. Automation in Construction, 91, 31-43. https://doi.org/10.1016/j.autcon.2018.03.009 |
| [22] | Dogan, S., et al. (2015) Assessing Coordination Performance Based on Centrality in an E-mail Communication Network. Journal of Management in Engineering, 31, Article ID: 04014047.
https://doi.org/10.1061/(ASCE)ME.1943-5479.0000255 |
| [23] | Sarker, S., et al. (2014) The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective. Journal of Management Information Systems, 28, 273-310. https://doi.org/10.2753/MIS0742-1222280109 |
| [24] | Lomi, A., et al. (2014) The Focused Organization of Advice Relations: A Study in Boundary Crossing. Organization Science, 25, 438-457. https://doi.org/10.1287/orsc.2013.0850 |
| [25] | Wasserman, S. and Faust, K. (1994) Social Network Analysis: Methods and Applications. Cambridge University Press, Cambridge. https://doi.org/10.1017/CBO9780511815478 |
| [26] | Feeley, T.H. (2000) Testing a Communication Network Model of Employee Turnover Based on Centrality. Journal of Applied Communication Research, 28, 262-277. https://doi.org/10.1080/00909880009365574 |
| [27] | Sparrowe, R., et al. (2001) Social Networks and the Performance of Individuals and Groups. Academy of Management Journal, 44, 316-325. https://doi.org/10.2307/3069458 |
| [28] | Trier, M. (2008) Research Note—Towards Dynamic Visualization for Understanding Evolution of Digital Communication Networks. Information Systems Research, 19, 335-350. https://doi.org/10.1287/isre.1080.0191 |
| [29] | Zemlji？, B. and Hlebec, V. (2005) Reliability of Measures of Centrality and Prominence. Social Networks, 27, 73-88.
https://doi.org/10.1016/j.socnet.2004.11.010 |
| [30] | Freeman, L.C. (1978) Centrality in Social Networks Conceptual Clarification. Social Network, 1, 215-239.
https://doi.org/10.1016/0378-8733(78)90021-7 |
| [31] | Brennecke, J. and Stoemmer, N. (2018) The Network-Performance Relationship in Knowledge-Intensive Contexts—A Meta-Analysis and Cross-Level Comparison. Human Resource Management, 57, 11-36.
https://doi.org/10.1002/hrm.21823 |
| [32] | Hossain, L. and Wu, A. (2009) Communications Network Centrality Correlates to Organisational Coordination. International Journal of Project Management, 27, 795-811. https://doi.org/10.1016/j.ijproman.2009.02.003 |
| [33] | Adamic, L. and Adar, E. (2005) How to Search a Social Network. Social Networks, 27, 187-203.
https://doi.org/10.1016/j.socnet.2005.01.007 |
