This article presents the results of the level of motivation and its impact on the
performance of administrative workers of a university organization in the State
of Morelos. Motivation is the impulses that give intensity, direction and effort
to a person to achieve a goal. These impulses are affected by needs and desires,
by skills, work knowledge, disposition, traits, emotions, moods, beliefs and
values in the context of work, and determine behavior and performance. The
study is quantitative-descriptive, field-based, and is supported theoretically
under the guidance of Maslow, McGregor, Herzberg, McClelland, Vroom and
of course the theory of Motivational and Hygiene Factors of Herzberg. They
applied a total of 67 surveys. We conclude that the workers have a degree of
dissatisfaction with regard to working conditions: lack of tools, resources and
adequate equipment to carry out their work, facilities constantly adapted to
carry out the work and not well distributed physically to work efficiently, ventilation
conditions, cleanliness, poor hygiene, lighting and comfort.
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