Order picking operations need to efficiently process orders in today’s competitive environment. Previous research generally assumed on even placement of the cross aisles. This research examines the placement of cross aisles in order picking operations and its effect on various storage policies. While previous research has primarily examined cross aisles and storage policies separately, this research looks at them simultaneously. The results showed no difference between even and uneven placement of cross aisles and that within-aisle storage is better than across-aisle and random storage. The results also showed that within-aisle storage provides greater travel distance savings than the use of cross aisles.
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