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Aug 11, 2026Open    Access

Revolutionizing E-Commerce through Artificial Intelligence: Applications, Challenges, and Future Trends

Halima Siraji Abdela, Jing Li
Artificial intelligence (AI) is one of the most disruptive technologies that have been impacting e-commerce. This review paper will consider AI applications in e-commerce, as well as its challenges and future developments. First of all, this paper will focus on the use of AI in the form of personal recommendations, chatbots, and virtual assistants and sentiment analysis for managing customers’ feedback. In addition, the paper will provide an overview of the use of AI for supply chain and l...
Open Access Library J.   Vol.13, 2026
Doi:10.4236/oalib.1115751


Oct 15, 2025Open    Access

Determinants of Online Freelancer Income in C2B E-Commerce: In the Perspective of Upwork

Muhammad Ataur Rahman,Mohammad Masudur Rahman
Online job markets are preferred by skilled workers around the world as traditional job markets are shrinking because of technology. C2B e-commerce is connected to this online job market where online workers or freelancers earn money according to their work. This paper empirically investigated the contributing factors that affect the level of earnings of freelancers on the Upwork platform. Moreover, this study has taken six parameters to assess the income level of a freelancer. A total of 397 sa...
Open Access Library J.   Vol.12, 2025
Doi:10.4236/oalib.1113848


Oct 15, 2025Open    Access

Transformational Leadership and Organizational Culture in Digital Marketing Teams: Impacts on E-Commerce and Ad Agencies in the Digital Age

Abu Bakar,Huaqiang Wang
This research investigates the interplay between transformational leadership and organizational culture within digital marketing teams, e-commerce platforms, and advertising agencies. Employing a thematic qualitative methodology, the study analyzes existing literature to identify recurring themes and patterns. Findings suggest that transformational leadership fosters a culture of innovation, adaptability, and collaboration, which are crucial for success in the digital landscape. The paper conclu...
Open Access Library J.   Vol.12, 2025
Doi:10.4236/oalib.1114183


Jan 27, 2025Open    Access

Exploring Stakeholder Dynamics and Sustainable Development in Hangzhou’s E-Commerce Industry Empowered by AI

Linna Dai
Background: Centered on Alibaba Group, Hangzhou’s e-commerce has developed a distinctive model encompassing B2B, B2C, and C2C frameworks, while integrating advanced technologies such as cloud computing, big data, and artificial intelligence. However, the ecosystem’s diverse stakeholders face complex interactions and frequent conflicts of interest, necessitating effective coordination mechanisms. Objective: This study aims to analyze the demands and interactions ...
Open Access Library J.   Vol.12, 2025
Doi:10.4236/oalib.1112866


Nov 28, 2023Open    Access

Research Hotspots and Trends in Rural E-Commerce Logistics: A Visual Analysis Based on CiteSpace

Yu Guo, Yuanyuan Wang
Based on 1128 Chinese academic journal papers in the CNKI database from 2006 to 2023, keyword co-occurrence and cluster analysis were conducted using CiteSpace bibliometric software to analyze the research hotspots and future research trends of domestic scholars in the field of rural e-commerce logistics. Research has found that research on rural e-commerce logistics is relatively rich, with a large number of publications; Universities are the main force of research, and cooperation between univ...
Open Access Library J.   Vol.10, 2023
Doi:10.4236/oalib.1110955


May 24, 2023Open    Access

Research on E-Commerce Inventory Demand Forecasting Based on NAR Neural Network

Peijian Wu, Ge Zhang, Yuqing Li, Xuqin Chen
As the competition of e-commerce enterprises intensifies, efficient demand supply becomes an important weight for enterprises to compete. The current inaccuracy of demand forecasting in e-commerce enterprises is frequent, leading to increased difficulty in inventory management and weakened competitiveness. In order to improve the accuracy of demand forecasting, intelligent decision-making technology is introduced to establish a NAR neural network model, and the NAR model is used to simulate the ...
Open Access Library J.   Vol.10, 2023
Doi:10.4236/oalib.1110196


Jan 19, 2023Open    Access

Research on the Talent Training of Cross-Border E-Commerce

Yuxin Luo
In the period of rapid integration of “Internet ” and cross-border e-commerce industry, China’s talent demand has reached a new peak, and cross-border e-commerce has also become an important means to promote the development of China’s new economy and new trade. In the era of rapid development of the digital economy, whether it can occupy development space and market opportunities is inseparable from the cultivation of cross-border e-commerce talents. In view of this situation, based on the analy...
Open Access Library J.   Vol.10, 2023
Doi:10.4236/oalib.1109725


Nov 11, 2022Open    Access

Research on Symbolic Interaction in E-Commerce Live Streaming

Peigang Liu, Junjie Zhao, Yuting Zhang
E-commerce live streaming has become a new trend in people’s online shopping. A variety of live streaming platforms provide people with means of communication and communication. E-commerce live streaming stimulates consumption, greatly promotes economic development, and enables people to understand the world and observe society from different angles. Among them, the application of information symbols has become the bottleneck for the sustainable development of e-commerce live broadcast. Through ...
Open Access Library J.   Vol.9, 2022
Doi:10.4236/oalib.1109442


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