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Service Science and Management

ISSN Print: 2324-7908

ISSN Online: 2324-7916

Website: http://www.hanspub.org/journal/ssem

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医防融合：基本内涵、重点领域与推进路径
Integration of Medical Treatment and Prevention: Basic Connotation, Key Areas, and Promotion Path

夏菊慕, 曾顺旭, 冶延梅

地方法院审判监督平台构建研究
Research on the Construction of a Trial Supervision Platform for Local Courts

王小兵, 刘雨娜, 田霄

基于SenticNet的电商客服对话细粒度情感波动分析
Fine-Grained Emotion Fluctuation Analysis of E-Commerce Customer Service Dialogues Based on SenticNet

朱陈云婧, 马彪

激发心理和情绪特质的小众旅游沉浸体验
Niche Travel Immersive Experience that Stimulates Psychological and Emotional Characteristics

孙萃苓, 罗枫, 谭旭, 罗永, 黄熹

论地质工作人才队伍建设研究
Research on the Construction of Talent Teams in Geological Work

王楠

基于SWOT分析的医院电子档案共享共建研究
A Study of Hospital Electronic Records Sharing and Co-Construction Based on SWOT Analysis

熊浩余

怀化市乡村医生中医药服务现况及培训需求调查分析
Survey Analysis of the Current Situation and Training Needs of Traditional Chinese Medicine Services for Rural Doctors in Huaihua

彭小燕, 尹德荣, 黄志

农商银行柜面服务改进策略研究
Research on Improvement Strategies for Counter Services in Rural Commercial Banks

李婧

乡村振兴视角下非遗文化发展与数字技术融合研究——以陕西凤翔县凤翔泥塑为例
Research on the Integration of Intangible Cultural Heritage Development and Digital Technology from the Perspective of Rural Revitalization—Taking Fengxiang Clay Sculpture in Fengxiang County, Shaanxi Province as an Example

邵静炎, 苏佳琳, 蒋庆林, 邹娜

产业竞争情报视角下态势感知的影响研究
Research on the Impact of Situation Awareness from the Perspective of Industrial Competitive Intelligence

印文杰

大数据背景下高校图书馆精准化管理策略研究
Research on Precision Management Strategy of College Libraries under the Background of Big Data

虞明

国外邻里效应研究的现状、演进与展望——基于WOS核心期刊的可视化分析
The Current Situation, Evolution, and Prospect of Foreign Neighborhood Effect Research—Visual Analysis Based on WOS Core Journals

陆万荟

人机混同客服中心服务资源投入决策研究
Research on Service Resource Input Decision-Making in Human-Machine Mixed Customer Service Centers

马宁, 戴韬

甘肃省社会组织在乡村助学中存在的问题与对策研究
Research on the Problems and Countermeasures of Social Organizations in the Process of Rural Education Assistance in Gansu Province

郭秀, 马晓翠

上海居民对个人养老金政策满意度影响因素研究
Study on the Influencing Factors of Shanghai Residents’ Satisfaction with Personal Pension Policy

赵子涵, 张敏

灵活抢占策略下的顾客优先级排队模型研究
Research on Customer Priority Queuing Model under Flexible Preemption Strategy

赵江东, 戴韬

“5226”村务管理专业顶岗实习管理实践与探索
“5226” Internship Management Practice and Exploration of Village Management Major

黄海力, 李心怡

国际视域下大学生创业生态系统“五环”模型——基于扎根理论的研究
The “Five-Ring” Model of College Students’ Entrepreneurship Ecosystem from an International Perspective —A Study Based on Grounded Theory

黄强, 程思佳

政务数字化转型背景下基层政府治理能力提升对策研究
Research on Countermeasures for Enhancing the Governance Capacity of Grassroots Governments under the Background of Digital Transformation of Government Affairs

聂世蜜, 张阐军

银发经济视角下中医药康养旅游的SWOT分析
SWOT Analysis of TCM Health Tourism from the Perspective of the Silver Economy

林芊妍, 苏裕盛

东乡刺绣：非遗传承性别视角下“绣娘”主体能力提升研究
Dongxiang Embroidery: Study on the Enhancement of the Subjective Ability of “Embroiderers” from the Gender Perspective of Intangible Cultural Heritage Inheritance

汪蕊

吉林省冰雪旅游产业战略分析及发展策略研究
Strategic Analysis and Development Strategies for Jilin Province’s Ice and Snow Tourism Industry

连晓雁

校园无人驾驶小车充电和路线问题的研究
Research on Charging and Routing Issues of Campus Autonomous Vehicles

陈晓雪, 胡雅昕, 王诗蕴

智慧医院协同办公系统设计与应用
Design and Application of a Collaborative Office System for Smart Hospitals

梁国鹏

基于智慧化阅读的高校阅读推广创新路径研究
Research on Innovative Pathways for University Reading Promotion Based on Intelligent Reading

于淼, 张思杰

我国养老模式嬗变的历史动因分析
Analysis of the Historical Motivations for the Evolution of China’s Pension Model

孙玮玥

资质过剩感文献综述
Literature Review on the Sense of Overqualification

杜安南

数字技术赋能“泉城”公共服务均等化的现实进展与对策研究
Research on the Current Progress and Countermeasures of Digital Technology Empowering the Equalization of Public Services in “Quancheng”

谢雪晴, 葛顺, 魏梦桢, 房文颖, 王丽娇, 陈雨萌, 许孝晴

泰国深度体验式旅游开发策略研究
Research on the Development Strategy of In-Depth Experiential Tourism in Thailand

陆悦偲, 潘荣

全球化背景下地方旅游节庆的国际化路径探索
Exploration of the Internationalization Path of Local Tourism Festivals in the Context of Globalization

陈涵, 葛绪锋, 吴小伟

危机资源管理在应急培训中的应用现状与发展前景
Application Status and Development Prospect of Crisis Resource Management in Emergency Response Training

吕政鸣, 朱可辛

乡村振兴驱动大学生社会实践平台的构建优化
The Construction and Optimization of College Students’ Social Practice Platform Driven by Rural Revitalization

陈子涵, 张亚超, 田云云, 毛玉曼, 张恒

地域视角下智慧阅读的研究与探讨——以天津为例
Research and Exploration of Intelligent Reading from a Regional Perspective—A Case Study of Tianjin

王明皓, 班佳慧

复杂适应系统视角下区域数字创新生态系统构建研究
Research on the Construction of Regional Digital Innovation Ecosystems from the Perspective of Complex Adaptive Systems

马帅, 邓丹青, 蒙杰, 谢灵

国有企业人力资源管理现状及管理策略研究
Research on the Present Situation and Management Strategy of Human Resource Management in State-Owned Enterprises

杨柳

更新通告对动态理性排队系统的影响研究
Research on the Effect of Additional Announcement on Queuing Systems with Dynamic Rationality

俞明妤, 戴韬

基于云图大数据下的中学图书馆现状研究——以昆明市西山区第一中学为例
Research on the Current Situation of Middle School Library Based on Cloud Image Big Data—Taking the No.1 Middle School of Xinshan District in Kunming City as an Example

张云鹰, 谢曼平, 段立曾

基于流体方法的排队系统容量设置研究
Research on Capacity Setting of Queuing Sys-tem Based on the Fluid Method

余滔滔, 戴韬

新公共服务视角下社区网格化管理优化研究
Research on Community Grid Management Optimization from the Perspective of New Public Service

李佳月

异质顾客差异路由的客服组分组策略研究
Grouping Strategies for Customer Service Groups with Differential Routing of Heterogeneous Customers

陆伊亶, 戴韬

面向企业数据中台的数据质量监控技术研究
Research on Data Quality Monitoring Technology for Enterprise Data Center

郑子怡, 杨静

融合心理属性的家政员工隐性缺勤预测研究
A Study on the Prediction of Implicit Absenteeism of Domestic Employees by Integrating Psychological Attributes

曹艳霞, 刘峰涛

工业类小微企业一站式服务平台建设的对策研究
Research on Strategies for Building a One Stop Service Platform for Industrial Small and Micro Enterprises

任泽彤, 李红艳, 杨创豪, 王巾洁

生成式人工智能ChatGPT在数字资源建设中的挑战与应对策略
Challenges and Countermeasures of Generative Artificial Intelligence ChatGPT in Digital Resource Construction

张娟, 黄丽衡, 黄利军

亲属抚养模式下社会工作介入孤儿社会支持网络构建研究——以G市L个案为例
Research on the Construction of Social Support Network for Orphans under the Family Support Model—Taking the L Case of G City as an Example

李毅珊

基于Logistic回归模型的员工离职倾向影响因素研究
Research on Factors Influencing Employee Turnover Intention Based on Logistic Regression Model

鲁娜

民办智慧养老机构平台构建研究
Research on the Construction of a Platform for Private Smart Pension Institutions

王悦, 陆辉, 腾义媛, 李伟琪, 徐义文

家政服务员的顾客满意度预测及影响特征分析
Prediction of Customer Satisfaction of Domestic Helpers and Analysis of Influence Characteristics

华霞

大材小用：资质过剩感对员工行为态度的影响
Overqualification: The Impact of Perceived Overqualification on Employees’ Behavior and Attitudes

檀敏

职场排斥研究综述与展望
Review and Prospects of Research on Work-place Ostracism

张红

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