%0 Journal Article %T Gest£¿o baseada em rela£¿£¿es de confian£¿a %A Sato %A Carolina Tiemi %J RAE eletr£¿nica %D 2003 %I Scientific Electronic Library Online %R 10.1590/S1676-56482003000100006 %X this paper is a case study of a hotel and it aims to analyze the role played by the trust relationships in an organization, and how are they developed inside the organization and with its suppliers. %K trust %K cooperation %K management %K tourism and hotel. %U http://www.scielo.br/scielo.php?script=sci_abstract&pid=S1676-56482003000100006&lng=en&nrm=iso&tlng=en