%0 Journal Article %T Um modelo de condu£¿£¿o do processo de outsourcing e um estudo de caso na ind¨²stria de processamento qu¨ªmico %A Vernalha %A Hercules B. %A Pires %A S¨ªlvio R. I. %J Produ£¿£¿o %D 2005 %I Associa??o Brasileira de Engenharia de Produ??o (ABEPRO) %R 10.1590/S0103-65132005000200011 %X studies related to the outsourcing process in several important non-leading industries worldwide and also regarding the existence of practical models and frameworks to guide the entire process and not only the decision-making stage are rare to find. in this context, this article presents a practical model to guide the whole outsourcing process, divided into four main stages (motivation, decision, implementation and management). it was successfully applied in a case involving two multinational companies operating in brazil, in a supply chain of the phenolic resin industry. the results highlighted mainly the adequacy of the proposed model, as well as the importance of constructing a partnership based on trust and integration by information technology. %K outsourcing %K supply chain %K phenolic resin. %U http://www.scielo.br/scielo.php?script=sci_abstract&pid=S0103-65132005000200011&lng=en&nrm=iso&tlng=en