%0 Journal Article %T LA T¨¦CNICA DELPHI Y LA INVESTIGACI¨®N EN LOS SERVICIOS DE SALUD %A YA£¿EZ GALLARDO %A RODRIGO %A CUADRA OLMOS %A ROSSANA %J Ciencia y enfermer¨ªa %D 2008 %I Scientific Electronic Library Online %R 10.4067/S0717-95532008000100002 %X the method delphi can be considered as an important investigation methodology to be used in the context of health services. in the social sciences it is considered an effective and valid method of gathering information on a topic about which there is scarce evidence or agreement. the objective of this article is to present a biblio-graphical revisi¨®n and to examine this method critically. its main characteristics will be analyzed, the diverse var¨ªants in its application, and finally, its use is discussed, regarding the health services. %K delphi method %K consensus %K experts %K health services. %U http://www.scielo.cl/scielo.php?script=sci_abstract&pid=S0717-95532008000100002&lng=en&nrm=iso&tlng=en