%0 Journal Article %T HERRAMIENTA DE AN¨¢LISIS MULTI-CRITERIO COMO SOPORTE PARA EL DISE£¿O DEL PROGRAMA SOCIAL DE LA FACULTAD DE INGENIER¨ªA %A GALARZA MOLINA %A SANDRA LORENA %A TORRES %A ANDR¨¦S %A M¨¦NDEZ FAJARDO %A SANDRA %A P¨¦REZ MUZUZU %A BLANCA CECILIA %J Estudios Gerenciales %D 2011 %I Universidad Icesi %X this document aims to develop a multi-criteria analysis tool as support for the selection of the target community of the social outreach program (prosofi, because of its spanish acronym) of the school of engineering at pontificia universidad javeriana in bogot¨¢ (pujb). this tool uses multi-criteria analysis (mca) based on decision models that provide different possible solutions. for evaluating each of the multiple alternatives (19 urban districts and 2 towns), seven criteria were proposed, including, location, marginality, and unsatisfied basic needs, among others. both alternatives and weighting factors were defined based on the participatory work of the school. the results show that communities which are most likely to be selected are usme and ciudad bolivar. %K multiple criteria analysis %K decision making %K electre ii. %U http://www.scielo.org.co/scielo.php?script=sci_abstract&pid=S0123-59232011000400010&lng=en&nrm=iso&tlng=en