%0 Journal Article
%T Undergraduate Nursing Students Experience in COVID-19 Vaccination Centres
%A Josephine Sau Fan Chow
%A Nutan Maurya
%A Leanne Hunt
%A Steve Frost
%A Loretta Anderson
%A Rebecca Leon
%J Journal of Service Science and Management
%P 9-24
%@ 1940-9907
%D 2025
%I Scientific Research Publishing
%R 10.4236/jssm.2025.181002
%X Aim: To explore the undergraduate nursing student’s experience of placement in the COVID-19 Vaccination Centres in South-Western Sydney. Design: Observational cross-sectional study. Methods: Undergraduate nursing students who undertook clinical placements in the COVID-19 Vaccination Centres in a major Sydney Local Health District were invited to participate in the study. Data was collected via surveys containing placement evaluation tool—19-items (rated on a 5-point agreement scale) and one global satisfaction rating (a 10-point scale). The survey also included three open-ended questions regarding positive and negative impacts of the placement in the Vaccination Centres. Quantitative data from the surveys were analysed descriptively using SPSS software. The responses to the open-ended question were analysed using a thematic analysis approach. Results: A total of fifty-two undergraduate nursing students responded to the survey. A variation in the overall satisfaction with the placement was observed among students. Only 44% scored their experience above 5 (10-point scale). Data obtained from the open-ended survey questions reflect the following themes: learning experience, challenges, potential opportunities for clinical practice and suggestions for improvement. Some of the suggestions for improvement to future placements were more in-service training, rotation through different tasks and advertising the sort of skills that students will be offered to learn during placement. Conclusions: The study outcome provides an insight into the undergraduate nursing student’s placement experience in the COVID-19 Vaccination Centres and highlights the areas for improvement to further enhance the student’s placement experience when serving at the Vaccination Centres. Implications for the profession and/or patient care: This study provides insight into the undergraduate nursing student’s placement experience in the COVID-19 Vaccination Centres. The findings of this study will assist in improving the nursing students’ experience when working in similar settings by making appropriate modifications to the processes and procedures. Impact: Clinical placement is an essential requirement for nursing students’ professional development and COVID-19 pandemic is reported to have a noticeable impact on their placement experience. There is limited information on the undergraduate nursing student’s placement experience in the COVID-19 Vaccination Centres. This study was designed to
%K COVID-19
%K Placement
%K Undergraduate Nursing Students
%K Vaccination Centre
%U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=140550