%0 Journal Article
%T Exploring Stakeholder Dynamics and Sustainable Development in Hangzhou¡¯s E-Commerce Industry Empowered by AI
%A Linna Dai
%J Open Access Library Journal
%V 12
%N 1
%P 1-12
%@ 2333-9721
%D 2025
%I Open Access Library
%R 10.4236/oalib.1112866
%X Background: Centered on Alibaba Group, Hangzhou¡¯s e-commerce has developed a distinctive model encompassing B2B, B2C, and C2C frameworks, while integrating advanced technologies such as cloud computing, big data, and artificial intelligence. However, the ecosystem¡¯s diverse stakeholders face complex interactions and frequent conflicts of interest, necessitating effective coordination mechanisms. Objective: This study aims to analyze the demands and interactions among stakeholders within Hangzhou¡¯s e-commerce ecosystem and leverage artificial intelligence (AI) to propose innovative mechanisms for resolving conflicts of interest. Method: A combination of literature review, case analysis, and stakeholder analysis was employed, along with the development of an AI-based interest coordination model to simulate and optimize stakeholder interactions. Findings: The findings reveal that the primary sources of conflict stem from unequal resource allocation and information asymmetry, while the AI model effectively mitigates conflicts, enhances collaboration efficiency, and promotes win-win outcomes. Conclusion: This research provides theoretical and practical insights for fostering a harmonious e-commerce ecosystem in Hangzhou and offers a valuable reference for sustainable e-commerce development in other regions.
%K Hangzhou E-Commerce
%K Artificial Intelligence
%K Stakeholder Dynamics
%K Win-Win Strategy
%U http://www.oalib.com/paper/6848311