%0 Journal Article
%T The Relationship between Job Demands, Job Resources, Employee Burnout, and Employee Engagement in Municipal Government Workers
%A William Thomas Crawford
%A Whitney James Detar
%J Journal of Service Science and Management
%P 428-447
%@ 1940-9907
%D 2023
%I Scientific Research Publishing
%R 10.4236/jssm.2023.164024
%X The question of what motivates engagement in the workplace has received a
great deal of research attention. The role of job stressors and demands as well
as job resources is detailed by the Job Demands Resources (JD-R) theory and has
been used to predict burnout, engagement, work enjoyment and performance, and
overall employee wellbeing. Although research based on the JD-R has been
conducted in many settings, prior to this study, municipal government workers
were frequently left out. A quantitative, correlational survey study was
conducted with the employees of a city in the southwestern United States (N =
352) using three research instruments: the Maslach Burnout Inventory (MBI), the
Utrecht Work Engagement Scale (UWES), and the Jobs Demands-Resources Scale (JDRS).
Analysis of the data using Pearson¡¯s <i>r</i> received indicated a significant
positive correlation between job demands and employee burnout (<i>r</i> (350) = .443, <i>p </i>&lt; .05), a significant positive correlation between job
resources and employee engagement (<i>r</i> (350) = .580, <i>p </i>&lt; .05.), and a
significant negative correlation between job resources and employee burnout (<i>r</i> (350) = <span style=\"font-family:;\" \"=\"\">-<span>.482, <i>p </i>&lt; .05), but
interestingly, no correlation was found between job demands and employee
engagement. Results are discussed in terms of applicability to JD-R theory and
practical benefits. Future directions for research are discussed.</span></span>
%K Job Demands
%K Job Resources
%K Employee Burnout
%K Employee Engagement
%K Municipal Government
%U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=127004