%0 Journal Article %T Understanding the Agile Approach: A Grounded Theory of How Empower Team Members and Stakeholders Case Study: Petroleum Corporate in Tunisia %A Chiraz Rouissi %J Journal of Service Science and Management %P 323-339 %@ 1940-9907 %D 2022 %I Scientific Research Publishing %R 10.4236/jssm.2022.153019 %X Purpose: The Important principles of the Agile Manifesto can be identified directly or indirectly from the characteristics of a team Agile development. It works by iterative and incremental cycles of creating value for the user, it is self-organized, in constant collaboration with his client, and tries to continuously improve by wearing a critical look at his activity and his way of function. Faced with this wide variety of choices, an inevitable question arises for companies wishing to deploy Agile: How does empowerment occur through an interactional change in Agile team developments? To address this research question, this article follows a grounded theory approach and draws on 20 semi-structured in-depth interviews with team members and project managers working with the Agile approach. From analyzing the teams and their interactions, the creation of empowerment through continuous interactions with their stakeholders in the organizational context of petroleum industries. Design/Method/Approach: In order to understand the principles of the Agile method and the empowerment of the team in the context of Agile, we conducted an exploratory case study in a petroleum company. This study is based on twenty semi-structured interviews with fifteen project managers and team members using the Agile method. Each interview took approximately 45 - 120 min. These face-to-face interviews aided to record the verbal information and capture the interviewee’s expressions and tone. All these interviews were transcribed for analysis. The NVivo software analysis was used to gather the data for the research. This data helped in developing more knowledge about tasks allocated to Agile teams. We applied open coding, the Strauss, and Corbin GT’s procedure of data analysis to participants’ transcribed interview responses. In addition to Interviews, we accompanied the teams of developers for seven months. This engagement allowed us to write observation notes and have discussions informal with developers and project managers at the corporate. Findings: We categorized the data with short phrases that summarize the most important points during a codification. These were %K Agile Approach %K Stakeholders %K Team Members %K Self-Organized %K Corporate %U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=118253