%0 Journal Article
%T The Handling of ˇ°Waitersˇ± Problem by Telecommunication Service Provider: A System Dynamics Approach
%A Mohd Izhan Mohd Yusoff
%J Open Journal of Modelling and Simulation
%P 165-189
%@ 2327-4026
%D 2022
%I Scientific Research Publishing
%R 10.4236/ojmsi.2022.102010
%X <span style=\"font-family:Verdana;\">The
queueing theory has been used by academicians and practitioners to solve supply
chain problems over the years. Here, we propose a system dynamics approach and
queuing theory parameters to discover the best method to handle the (supply
chain) ˇ°Waitersˇ± problem via a telecommunication service provider. We developed
more than one system dynamics model and introduced the following parameters:
the number of times information about registered waiters and the number of days
required for procuring and com</span><span style=\"font-family:Verdana;\">missioning the
(telecommunication) ports </span><span style=\"font-family:Verdana;\"><span style=\"font-family:Verdana;\"><span style=\"font-family:Verdana;\">are</span></span></span><span style=\"font-family:Verdana;\"><span style=\"font-family:Verdana;\"><span style=\"font-family:Verdana;\"> collected in a month. We </span></span></span><span><span><span style=\"font-family:;\" \"=\"\"><span style=\"font-family:Verdana;\">found the number of waiting times for the customers is reduced and
improved when the above-mentioned first parameter is performed more frequently
(<i></i></span><i><i><span style=\"font-family:Verdana;\">i.e.,</span></i><span style=\"font-family:Verdana;\"></span></i> <span style=\"font-family:Verdana;\">more than
once</span><span style=\"font-family:Verdana;\">).</span></span></span></span>
%K Queuing Theory
%K Supply Chain
%K System Dynamics Methodology
%U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=116858