%0 Journal Article
%T Patient Satisfaction Related to Their Eye Health Examination at Lúrio University Clinic in Nampula, Mozambique during COVID-19
%A £¿ngela Bambamba
%A Joel Bambamba
%A Silvia Escobar
%A Gisela Ferreira
%A Paulo Pires
%A Elton Langa
%J Open Journal of Ophthalmology
%P 22-33
%@ 2165-7416
%D 2022
%I Scientific Research Publishing
%R 10.4236/ojoph.2022.121003
%X Introduction: Patient satisfaction is defined as the extent of agreement between what a patient expects to receive from his or her health experience and the perception of the level of care he or she actually receive. With the COVID-19 pandemic, many practices have to adapt to provide health ensuring patients¡¯ safety in first instance. Eye care procedures may be delayed during the pandemic, so eye safety is more important than ever, and it doesn¡¯t only focus on the examination room, all the clinic compartments must be adjusted to ensure that no patient is infected by COVID-19 within the clinic. The aim of this study was to assess the satisfaction of patients who attended the L¨²rio University Clinic for eye care during COVID-19. Material and Methods: This is a quantitative, descriptive and cross-sectional study conducted from December 30th, 2020 to April 30th, 2021. A systematic random sampling method was used to enrol 173 participants. Data were collected using an identification form and the patient satisfaction survey. Ethical clearance was obtained from the L¨²rio University Bioethical Committee review board, and informed consent term was also received from the participants before data collection. Results: 173 participants (84 women, 48.6% and 89 men, 51.4%) completed the survey with the mean age of 31.14 and standard deviation of ¡À14.6 years. We found that 98.3% of the participants were satisfied (63.6% satisfied and 34.7% extremely satisfied) with the eye care provided in L¨²rio University Clinic. Conclusion: Most of the patients were satisfied with the eye health examination provided in L¨²rio University clinic, thus the directions for future research of the study are now opened.
%K Eye Health
%K Lú
%K rio University
%K Mozambique
%K Nampula
%K Optometry Clinic
%K Patient Satisfaction
%U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=115015