%0 Journal Article %T Working Family Caregivers¡¯ Perception of Usefulness of an Online Employee Assistance Support Tool: A Pilot Study %A Debra Gibbs %A Julia Bilotta %A Chant¨¦ Bowens %A Monica Dougherty %A Emma Murphy %A Nicki Richardson %A Molly Schneider-Adams %J Open Access Library Journal %V 8 %N 7 %P 1-15 %@ 2333-9721 %D 2021 %I Open Access Library %R 10.4236/oalib.1107663 %X Objectives: The population of older adults is growing rapidly, creating high demand for the involvement of working family caregivers. This concurrent mixed-methods study sought to obtain information from working family caregivers regarding their perceptions of the usefulness of an online employee assistance support tool. Methods: Working family caregivers (n = 15) participated in a semi-structured focus group completing a demographic survey and the Modified Caregiver Strain Index (MCSI). Results: Total MCSI score had a statistically significant positive relationship with hours of care provision per week and presented an inverse association with caregiver age. Caregiver age had a statistically significant inverse relationship with the perception of caregiving as confining. Qualitative data identified needs for family caregivers support in three major themes: knowledge, understanding, and connection. Discussion: This study highlights a myriad of caregiver burden experiences and the necessity of various supports for each caregiver¡¯s unique situation beyond the traditional workplace polices. %K Working Family Caregivers %K Caregiver Burden %K Older Adults %K Caregiver Resources %K Aging %U http://www.oalib.com/paper/6759972