%0 Journal Article
%T RE-ENGINEERING OF SMART CITY'S BUSINESS PROCESSES BASED ON SOCIAL NETWORKS AND INTERNET OF THINGS
%A Dragan Stojanovi£¿
%A Ejub Kajan
%A Emir Ugljanin
%A Zakaria Maamar
%J -
%D 2017
%X This paper reports our experience with developing a Business-2-Social (B2S) platform that provides necessary support to all this platform¡¯s constituents, namely business processes, social media (e.g., social network), and Internet of Things (IoT). This platform is exemplified with smart cities whose successful management requires a complete integration of IoT and social media capabilities into the business processes implementing user services. To ensure a successful integration, social actions, that a smart city would allow citizens execute, are analyzed in terms of impact of these smart city¡¯s business processes. Reactions to these actions are tracked and then analyzed to improve user services
%K business process
%K Internet of Things
%K smart city
%K social network
%U http://casopisi.junis.ni.ac.rs/index.php/FUAutContRob/article/view/3300