%0 Journal Article %T Health care consumer¡¯s perception of the Electronic Medical Record (EMR) system within a referral hospital in Kigali, Rwanda %A Anne Kumurenzi %A Assouman Nuhu %A Donart Ngarambe %A Julienne Murererehe %A Kato Njunwa %A Moses Isyagi %A Peace Uwambaye %J - %D 2017 %X Background: Worldwide Electronic Medical Records (EMR) when compared to a paper-based system has been proven to improve service delivering numerous health care facilities. However, no research has been described in the literature regarding the user¡¯s perception of the clinical electronic medical record (EMR) system in Rwanda. The objective of this study is to evaluate the health care consumer¡¯s perception of the Electronic Medical Record (EMR) OpenClinic regarding improving the quality of health care delivery within the hospital setting. How does the OpenClinic system affect the patients¡¯ waiting time? How complete is the information obtained from OpenClinic as compared to paper medical records, and the level of satisfaction of the users of OpenClinic. %K A structured questionnaire was developed %K validated and utilized in this quantitative research project. Quantitative data were collected from 170 participants while an interview guide was used to collect qualitative data from 6 key informants at a referral hospital in Kigali. The SPSS version 20.0 was used to analyze the quantitative data. The interviews transcribed verbatim %K the data were thematically analyzed and categorized by pre-determined themes. Permission to conduct the study was approved from the ethics committee of the University of Rwanda %K College of Health Sciences and the hospital. %U https://www.ajol.info/index.php/rj/article/view/156412