%0 Journal Article
%T The Impact of Trust, Interaction, and Empathy in Doctor-Patient Relationship on Patient Satisfaction
%A Yu-Hua Yan
%A Yu-Li Lan
%J -
%D 2017
%R 10.21767/2574-2825.100015
%X Objective: This study is designed to explore the impact of   trust, interaction and empathy in doctor-patient relationship on patient satisfaction.
Method: This study utilizes questionnaires with target   patients in Taiwan as the intended respondents. A total of   446 valid questionnaires were collected for relevant analysis using regression models.
Results: Trust (t=4.215, p<0.001), interaction (t=4.997,   p<0.001) and empathy (t=8.474, p<0.001) have shown   significant positive correlation with patient satisfaction (p<0.001).
Conclusions: Building a positive doctor-patient   relationship would not only lead to improved patient   satisfaction but also reduce the likelihood of medical malpractice. Therefore, steps should be taken to enforce   the trust, interaction and empathy in doctor-patient   relationships, with patient-centered services. In the   healthcare service value network, the integration of   healthcare service resources ought to be emphasized in order to foster better doctor-patient relationships.
%K Trust
%K Interaction
%K Empathy
%K Doctor-patient relationship
%K Patient satisfaction
%K list of open access journals
%K open access
%K open access journals
%K open access publication
%K open access publisher
%K open access publishing
%K open access journal articles
%K imedpub
%K imedpub publishing
%K insight medical publishing
%K imedpub online
%U https://www.imedpub.com/articles/the-impact-of-trust-interaction-and-empathy-in-doctorpatient-relationship-on-patient-satisfaction.php?aid=19328