%0 Journal Article
%T 公立医院改革中医务人员的工作满意度和参与<br>Job Satisfaction and Participation of Medical Staff in Public Hospital Reform
%A 何伟杰
%A 武君芳
%A 范银亮
%J Service Science and Management
%P 387-397
%@ 2324-7916
%D 2020
%I Hans Publishing
%R 10.12677/SSEM.2020.96050
%X 医院应采取一些措施以改善绩效考核体系和管理体系，为医务人员提供充分和合理的工作环境，并通过改革提高医务人员的收入，工作积极性和工作满意度。很多医院已经取得了一些积极的效果，但仍然存在一些不足。在医院内，工作压力增加，对本院35名医生和10名护士进行调查，满意人数16名，不满意24名，非常满意5名，46.66%的医务人员对目前的工作非常满意或满意。为了提高医院医务人员的工作满意度，政府官员和医院管理者应注意影响工作满意度的这些因素，并关注医院医务人员的合理需求。医务人员是医院服务的直接提供者，也是卫生服务发展的关键要素。医务人员的工作绩效，态度和承诺直接影响医疗服务的提供结果，尤其是医院的运营效率和有效性。医务人员还负责实施和促进改革政策以及产生对改革的支持。本文是针对我亲身经历以及国内十多年的工作旅程及韩国综合医院5年的工作经验，对本院及国内医院的发展和前景做一个前瞻性研究和部分建议。<br />
The hospital should take some measures to improve the performance appraisal system and man-agement system, provide a sufficient and reasonable working environment for medical personnel, and improve the income, enthusiasm and job satisfaction of medical personnel through reform. Many hospitals have achieved some positive results, but there are still some shortcomings. In hos-pitals, work pressure increases. According to the survey of 35 doctors and 10 nurses in our hospital, 16 satisfied; 24 dissatisfied; 5 very satisfied; 46.66% of medical staffs are very satisfied or satisfied with their current work. In order to improve the job satisfaction of hospital medical staff, govern-ment officials and hospital managers should pay attention to these factors that affect job satisfaction, and pay attention to the reasonable needs of the staff. Medical personnel are the direct providers of hospital services and the key elements of the development of health services. The performance, at-titude and commitment of medical personnel directly affect the results of medical service delivery, especially the efficiency and effectiveness of hospital operation. Hospital medical staffs are also re-sponsible for implementing and promoting reform policies and generating support for reform. This paper aims at my personal experience, more than ten years of work journey in China and 5 years of work experience in Korean General Hospital, and makes a prospective study and some suggestions on the development and prospects of our hospital and domestic general hospitals.
%K 公立医院，工作积极性，人性化管理<br>Public Hospitals
%K Work Enthusiasm
%K Humanized Management
%U http://www.hanspub.org/journal/PaperInformation.aspx?PaperID=38594