%0 Journal Article
%T Book Review: Jamie Woodcock, Working the Phones: Control and Resistance in Call Centres
%A Julie Monroe
%J Work, Employment and Society
%@ 1469-8722
%D 2018
%R 10.1177/0950017017746087
%U https://journals.sagepub.com/doi/full/10.1177/0950017017746087