%0 Journal Article
%T Complexity in decision making: Determining university library opening hours
%A Clare Ravenwood
%A Derek Stephens
%A Graham Walton
%J Journal of Librarianship and Information Science
%@ 1741-6477
%D 2019
%R 10.1177/0961000617726127
%X Making decisions on academic library opening hours is complex with many pressures on managers. This research surveys senior academic library managers from the UK, using a questionnaire to reveal views on library opening hours, the decision-making process, and the pressures which influenced their decisions. A variety of factors were found, in particular satisfying undergraduate demands. The research also revealed the sources of information important in making decisions on opening hours and the influence of ¡®political¡¯ issues in the decision-making process. Some institutions remove complexity by utilising 24/7 opening, though this is not an option for many
%K Academic libraries
%K library decision making
%K library opening hours
%K 24-hour opening
%U https://journals.sagepub.com/doi/full/10.1177/0961000617726127