%0 Journal Article
%T Leaders¡¯ Behaviors During Radical Change Processes: Subordinates¡¯ Perceptions of How Well Leader Behaviors Communicate Change
%A Cynthia King
%A Thomas Callahan
%A Timothy Hartge
%J International Journal of Business Communication
%@ 2329-4892
%D 2019
%R 10.1177/2329488415605061
%X This research asked 252 upper-, middle-, and first-line-level managers in organizations experiencing radical change to assess the effects of their own leaders¡¯ communications and behaviors on their perceptions of the change process. Results indicated that the frequency of exhibition of most behaviors by leaders positively affected subordinates¡¯ perceptions of change. For three types of behaviors, soliciting upward feedback, driving change, and providing resources, the importance of these behaviors to the subordinates¡¯ moderated perceptions of the change process. Discussion of these results and their implications conclude the study
%K communication
%K change
%K leader behavior
%K crisis
%U https://journals.sagepub.com/doi/full/10.1177/2329488415605061