%0 Journal Article %T A ¡°matter of communication¡±: A new classification to compare and evaluate telehealth and telemedicine interventions and understand their effectiveness as a communication process %A Chiara Bertoncello %A Massimiliano Colucci %A Tatjana Baldovin %A Vincenzo Baldo %J Health Informatics Journal %@ 1741-2811 %D 2019 %R 10.1177/1460458217747109 %X This article attempts to define functions and applications of telemedicine and telehealth in order to achieve a simplified and comprehensive taxonomy. This may be used as a tool to evaluate their efficacy and to address health policies from the perspective of the centrality of information in the healthcare. Starting from a lexical frame, telemedicine or telehealth is conceived as a communication means and their action as a communication process. As a performance, the communication is related to the health outcome. Three functions (telemetry, telephasis, and telepraxis) and nine applications are identified. Understanding the mechanisms of telemedicine and telehealth effectiveness is crucial for a value-driven healthcare system. This new classification¡ªfocusing on the end effect of telemedicine and telehealth and on the type of interactions between involved actors¡ªmoves toward a new and simplified methodology to compare different studies and practices, design future researches, classify new technologies and guide their development, and finally address health policies and the healthcare provision %K communication %K decision-making %K efficacy %K eHealth %K evaluation %K taxonomy %K telecare %K telehealth %K telemedicine %U https://journals.sagepub.com/doi/full/10.1177/1460458217747109