%0 Journal Article
%T Talk Matters at Work: The Effects of Leader
%A Francis Dalisay
%A Guowei Jian
%J International Journal of Business Communication
%@ 2329-4892
%D 2018
%R 10.1177/2329488415594157
%X Although it is clear that leadership plays a significant role in followersĄŻ psychological health, the specific mechanisms by which leadership effects may take place await further theorizing and investigation. We argue that communication practices may constitute such specific mechanisms. Therefore, the purpose of this study is to examine how leader-member conversational quality (LMCQ) and communication frequency are associated with membersĄŻ perception of work role stressors. Through an online survey, the study found that LMCQ has a significant predictive effect on work role ambiguity and role overload. However, LMCQ interacts with communication frequency in their effects on role conflict. These findings contribute to theories of leadership communication and the continuous development of role dynamics theory
%K leadership
%K leadership communication
%K supervisory communication
%K work stress
%K role stressors
%U https://journals.sagepub.com/doi/full/10.1177/2329488415594157