%0 Journal Article
%T Intercultural communication competencies in the Indian Information Technology industry
%A Priyanka Kumari
%A Virendra Singh Nirban
%J International Journal of Cross Cultural Management
%@ 1741-2838
%D 2018
%R 10.1177/1470595818812996
%X Low employment rate, owing to lack of aptly skilled workforce, is one of the major concerns of the Indian Information Technology (IT) sector. The study employed ranking-type Delphi method with an aim to identify those communication competencies which the employers of the Indian IT industry deem crucial for intercultural business interactions. A panel of 10 experts was created, and a total of 3 iterations were administered to achieve a satisfactory level of consensus among experts regarding the most important intercultural communication competencies (ICCs) for the Indian IT industry. Initially, a list of 25 competencies, identified through literature review, was sent to experts to be ranked. After the third iteration, the study provided a set of 10 ICCs for which there was strong agreement among the experts. Challenges and limitations have been discussed in brief
%K Cross-cultural communication
%K intercultural communication
%K organizational communication
%K ranking-type Delphi
%U https://journals.sagepub.com/doi/full/10.1177/1470595818812996