%0 Journal Article %T How real is the impact of artificial intelligence? The business information survey 2018 %A Denise Carter %J Business Information Review %@ 1741-6450 %D 2018 %R 10.1177/0266382118790150 %K Artificial intelligence (AI) %K blockchain %K chatbot %K cybersecurity %K data economy %K data governance %K data lakes %K data quality %K data trusts %K data value %K digital literacy %K ethics %K information literacy %K intelligent virtual agents %K machine learning (ML) %K robotics %U https://journals.sagepub.com/doi/full/10.1177/0266382118790150