%0 Journal Article
%T DonĄ¯t Want to Look Dumb? The Role of Theories of Intelligence and Humanlike Features in Online Help Seeking
%A Daeun Park
%A Ke Zhang
%A Sara Kim
%J Psychological Science
%@ 1467-9280
%D 2018
%R 10.1177/0956797617730595
%X Numerous studies have shown that individualsĄ¯ help-seeking behavior increases when a computerized helper is endowed with humanlike features in nonachievement contexts. In contrast, the current research suggests that anthropomorphic helpers are not universally conducive to help-seeking behavior in contexts of achievement, particularly among individuals who construe help seeking as a display of incompetence (i.e., entity theorists). Study 1 demonstrated that when entity theorists received help from an anthropomorphized (vs. a nonanthropomorphized) helper, they were more concerned about negative judgments from other people, whereas incremental theorists were not affected by anthropomorphic features. Study 2 showed that when help was provided by an anthropomorphized (vs. a nonanthropomorphized) helper, entity theorists were less likely to seek help, even at the cost of lower performance. In contrast, incremental theoristsĄ¯ help-seeking behavior and task performance were not affected by anthropomorphism. This research deepens the current understanding of the role of anthropomorphic computerized helpers in online learning contexts
%K theories of intelligence
%K help seeking
%K anthropomorphism
%K task performance
%K online learning
%K open data
%K open materials
%U https://journals.sagepub.com/doi/full/10.1177/0956797617730595